Smarter claims management for workers compensation and personal injury

When personal injury happens, trust EML.

We manage workers compensation and personal injury insurance claims for thousands of Australian organisations – helping individuals recover and businesses manage their risks and claims.

Redefining workplace insurance solutions

How we support you

For workers

Care, treatment and compensation as you manage your recovery

For employers

Claims handled, risks reduced and free wellbeing resources for your team and workplace

For brokers

Expert claims management and risk mitigation, giving your clients confidence

For providers

Partnering for timely care and treatment so workers get the help they need, fast

Why choose us

You’re in safe hands

Years of experience

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Employees

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People back to work

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Support when it matters

Our mobile case managers travel across Australia to provide hands-on, personalised recovery support.

Collaborative care

We work with employers, medical teams, and workers to ensure a safe, swift recovery and return-to-work.

Risk reduction

Our proactive safety programs, early intervention, and tailored claims management solutions reduce risks and lower costs.

Trusted by Australia's best

We're relied on by leading businesses, government agencies and insurance companies across the country to help protect their workers and ensure a safer workplace.

Comprehensive support

We’ve got personal injury insurance claims covered

Management of workers compensation insurance and claims nationally

Since 2015, EML has partnered with some of Australia’s leading superannuation funds, reinsurers and life insurers

Specialised workers compensation insurance for specific industries

Complete claims management for self insured businesses, delivering a quality service with care

A caring and supportive claims experience for people injured in motor vehicle accidents

Complete claim support for life insurance and superannuation, guiding people through challenging and changing times

Mutual Benefits Program

Caring for Australian workers and workplaces

Improving workplace safety and helping injured people get back on their feet is what we do best. Since 2012, we’ve invested over $142 million in programs, technology, and research to make Australian workplaces better places to be – all at no cost to our customers. We call it the Mutual Benefits Program.

Explore how it can help your workplace.

Innovation

We’re leading the way in workplace health and safety with innovative solutions designed to make a real difference. From exoskeleton pilots that help injured workers recover and virtual reality for pain management to funding cutting-edge wearable tech for injury prevention, we’re shaping the future of workplace safety.

Our mental health initiatives – like PTSD guidelines for emergency workers and early intervention programs – are setting new standards for how businesses approach health, safety, and recovery.

Businessman presenting in a modern conference room.

Training

We’re levelling up workplace safety with EMlearning – our all-in-one platform giving you free access to in-demand courses like Bullying and Harassment, Fatigue Management, and Mental Health Awareness. With expert facilitators from leading organisations such as Black Dog Institute, IPAR, and Workplace Interventions, over 30,000 EML customers complete courses annually.

Engaging, interactive, and accessible – this is safety education the EML Way.

Tools

We’re arming the workplace with the practical tools needed to tackle health, safety, and recovery challenges head-on. Our range of solutions includes everything from our RecoveryMate mobile app and educational return-to-work videos to self-assessment health checks on occupational violence and aggression – all designed to make a real, lasting impact on workplace safety and wellbeing.

Partnerships

We’re teaming up with industry leaders, experts, and community groups to deliver exclusive training, technology, and consulting services – keeping workplaces safer, smarter, and stronger.

We’re also funding game-changing programs like MATES in Construction, Steering Healthy Minds, and Mind Your Head, supporting initiatives that make a meaningful difference to mental health and wellbeing across industries.

Some of our partners

Workplace injury guides, tools and tips

Not sure what to do after a workplace injury?

Our free, easy-to-understand resource library for workers and employers is here to help 24/7.

You’ll find easy-to-follow guides, videos, and expert advice covering everything from navigating claims to supporting recovery, whenever you need it.

News & Community

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